Integrative Coach Training - Coaching Resource Site
  • Home
  • Integrative Intelligence ®
    • Integratively Intelligent Companies
  • Free Training
  • Business Launch for Coaches
  • Blog
    • Articles
    • Newsletter
  • Contact
Picture

BLOG
Resources, Videos & Articles

Coaching Article of the Week: Trust at Work

9/2/2019

Comments

 
Picture
Last week we looked at trust in ourselves by trusting our gut instincts and intuition. This week I came across an article by the Harvard Business Review on trust that has been lost in business.

I felt this would be an important resource to share, especially for us business owners.
​

The Harvard Business Review (HBR) is conducting a five part series on trust. As always, they deliver!


Here is one statistic that struck me:
"Creating trust, in contrast, lifts performance. In a 1999 study of Holiday Inns, 6,500 employees rated their trust in their managers on a scale of 1 to 5. The researchers found that a one-eighth point improvement in scores could be expected to increase an inn’s annual profits by 2.5% of revenues, or $250,000 more per hotel. No other aspect of managers’ behavior had such a large impact on profits."

And:

"Trust also has macro level benefits. A 1997 study of 29 market economies across one decade by World Bank economists showed that a 10-percentage-point increase in trust in an environment was correlated with a 0.8-percentage-point bump in per capita income growth."

Again and again we find that emotional intelligence has an impact on: bottom lines, connection to the client/customer and happiness at work and home, to name a few.
Below you can access the full HBR series on trust, its importance and how to foster it.

The Trust Crisis: 

https://hbr.org/cover-story/2019/07/the-trust-crisis
Comments

    By Laurel Elders, PCC

    IICT Founder / Senior Faculty

    Archives

    June 2022
    May 2022
    April 2022
    March 2022
    February 2022
    January 2022
    December 2021
    November 2021
    October 2021
    September 2021
    August 2021
    July 2021
    June 2021
    May 2021
    April 2021
    March 2021
    February 2021
    January 2021
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    April 2020
    March 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    September 2019
    August 2019
    July 2019
    June 2019
    May 2019
    April 2019
    March 2019
    February 2019
    January 2019
    December 2018
    November 2018
    October 2018
    September 2018
    August 2018
    March 2018
    February 2018
    January 2018
    October 2017
    September 2017
    August 2017
    July 2017
    June 2017
    February 2017
    January 2017
    December 2016
    November 2016
    July 2016
    June 2016
    January 2016
    November 2015
    October 2015

    Categories

    All
    Climbing
    Coaching Advice
    Coaching Resource
    Coaching Skills
    IICT Faculty
    Integrative Intelligence
    Intuition
    Networking
    Outsourcing
    Pivoting
    Potential
    Purpose
    Self-compassion
    Spiritual Intelligence
    Success
    Transition
    Virtual Assistance
    Virtual Assistant

    RSS Feed

This coaching resource website is hosted by:
The Institute for Integrative Intelligence

Elevating Human Potential 
Through the Art & Science of Masterful Coaching
www.IntegrativeIntelligence.Global


Copyright © 2012-2022
Photos used under Creative Commons from puroticorico, Shadowgate, Toronto Public Library Special Collections, nubobo, Yoshikazu TAKADA, lifelovelynn.com, Jeffrey, symphony of love, "Besenbinder", contemplicity, Swallowtail Garden Seeds
  • Home
  • Integrative Intelligence ®
    • Integratively Intelligent Companies
  • Free Training
  • Business Launch for Coaches
  • Blog
    • Articles
    • Newsletter
  • Contact